UPDATED INFO-POST Hurricane Irma- Walt Disney World To Open September 12!
Here is the latest information post Hurricane Irma as to the operating schedule for the Walt Disney World Resort:
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Walt Disney World® Resort Theme Parks and Disney Springs® will reopen Tuesday, Sept. 12, 2017 with normal, advertised operating hours. Special events, such as Mickey’s Not-So-Scary Halloween Party, will also take place. Water Parks will remain closed tomorrow and will reopen later this week.
Magic Kingdom® Park – 9:00am-7:00pm, with an added Extra Magic Hour beginning at 8:00am for Resort Guests who weathered the storm with us All Disney Resorts will begin normal operation Sept. 12, 2017 with the exception of Disney’s Fort Wilderness Campground and Disney’s Saratoga Springs Treehouse Villas. Disney’s Fort Wilderness Campground will remain closed at this time while assessments to the property are completed. To allow Disney’s Fort Wilderness to prepare the property after Hurricane Irma, all shows at The Hoop Dee Doo Musical Revue and Mickey’s Backyard BBQ will be cancelled Tuesday, Sept. 12, 2017. Any existing reservations will be automatically cancelled and refunded. Disney’s Saratoga Springs Treehouse Villas are scheduled to re-open on Thursday, Sept. 14, 2017. Disney’s Vero Beach and Disney’s Hilton Head Island Resorts will remain closed at this time. Guest Transportation will be available beginning Tuesday morning, Sept.12, 2017. On Monday, Sept. 11, 2017, the only select restaurants at Disney Resort hotels are open for Disney Resort Guests. We are not taking reservations for Monday, Sept. 11, 2017, any existing reservations have been cancelled, and any prepaid dining and premium experiences will be automatically cancelled and/or refunded. We sincerely apologize for any inconvenience this may have caused. Guests staying at our Disney Resorts should refer to information within their resort for available dining options today. Disney Reservation Center will resume operations Tuesday, Sept. 12, 2017. Guests requiring assistance due to canceled Night of Joy on Sept. 9, 2017 or Mickey’s Not-So-Scary Halloween Party on Sept. 10, 2017 should call (407) 939-7818 by Jan. 31, 2018 between the hours of 7:00 AM and 11:00 PM., or email us at Ticket.Inquiries@DisneyWorld.com. Please have your tickets available so we may process your request for you as quickly as possible. Guests under 18 years of age must have parent or guardian permission to call. |
UPDATED INFORMATION FOR POST HURRICANE IRMA:
Here is the latest information from the Orlando area:
The Orlando area took a direct hit from Hurricane Irma last night with the eyewall actually passing over Walt Disney World Resort. Here is some of the damage being reported in the area:
- Animal Kingdom – lots of trees down, debris
- Epcot – trees down and flooding
- Disney’s All Star Resorts – several trees down
- Disney’s Animal Kingdom Lodge – flooding in the lobby area, trees down
- Disney’s Art of Animation – trees down
- Disney’s Beach Club – tree debris
- Disney’s Boardwalk – tree limbs down, debris
- Disney’s Caribbean Beach Resort – tree down, debris
- Disney’s Contemporary Resort – 90mph wind speeds recorded and transformers exploded near the resort, some trees down
- Disney’s Grand Floridian Resort & Spa – leaky roofs
- Disney’s Polynesian Village Resort – large trees downed, some longhouse roof damage
- Disney’s Port Orleans French Quarter – main building closed due to flooding, several downed trees, lots of tree debris, some pool fencing and light fixtures down
- Disney’s Port Orleans Riverside – large trees down and uprooted
- Disney’s Saratoga Springs – trees down, lots of debris
- Disney’s Wilderness Lodge – large pine tree down blocking bus entrance, trees down in parking lot
- Disney’s Yacht Club – tree limbs down, debris
The following message was posted to Walt Disney World Resort hotel guests this morning:
Good Morning!
Despite the weather, we hope your evening was comfortable. As a reminder, we continue to observe local curfews and ask that you remain in your Resort room. building for your safety. We will inform you once the curfew is lifted and ask that you stay tuned to channel 3 on your in-room television for more details. Thank you for your continued patience and understanding.
Walt Disney World was closed yesterday and remains closed today, September 11. The resort anticipates to operate as normal on Tuesday, September 12, 2017.
SPECIAL EVENT UPDATES
In anticipation of inclement weather associated with Hurricane Irma, please note the following event cancellations at Walt Disney World Resort.
- Night of Joy at ESPN Wide World of Sports Complex had been canceled on Saturday, September 9, 2017. The performances on Friday, September 8 took place as planned.
- Requests for a full refund for either event night will be honored.
- Mickey’s Not-So-Scary Halloween Party had been canceled on Sunday, September 10, 2017. Guests are invited to exchange their Sunday, September 10 event tickets for one of the following options:
- Tickets to attend another Mickey’s Not-So-Scary Halloween Party
- Tickets to attend an upcoming Mickey’s Very Merry Christmas Party
- 1 Day Magic Your Way Tickets with Park Hopper Option, to be used within the next 2 years
- Receive a full refund for event tickets
To redeem these offers, Guests should call (407) 939-7818 by January 31, 2018 between the hours of 7:00 AM and 11:00 PM., or email us at Ticket.Inquiries@DisneyWorld.com. Please have your tickets available so we may process your request for you as quickly as possible. Guests under 18 years of age must have parent or guardian permission to call.
Orlando International Airport
Orlando International Airport is still closed and has released the following update:
As of 8:30 a.m. 11 September 2017 – Orlando International Airport (MCO) is NOT operational. Please notify your viewers/ listeners/ readers that they SHOULD NOT COME TO THE AIRPORT until we notify the media that the airport is resuming operations. Continued gusty winds are delaying damage assessment teams from beginning the recovery process.
AIRPORT STATUS: Damage assessment teams are standing by waiting for sustained winds to decrease to a safe level to ascertain what kind of damage the airport has sustained so that the recovery process can begin. Once the recovery process has restored the facilities to a safe operational status, The Greater Orlando Aviation Authority (GOAA) will meet with the airlines to determine a timeline to phase-in operations. This process could take several days.
Travelers are urged to contact their airlines and confirm their new seats before arriving at MCO.
DINING UPDATES
New dining reservations for September 10 and 11 are not available at this time as we monitor progress of Hurricane Irma. Effective immediately, we will not be enforcing dining reservation cancellation policies so no need to cancel dining reservations through Monday, September 11.
Pre-paid dining and premium experiences will be automatically canceled and refunded.
DISNEY RESERVATION CENTER
Due to prolonged forecast of Hurricane Irma, Disney Reservation Center will remain closed through Monday, September 11. We truly apologize for any inconvenience this may cause and plan to resume operation asquickly as possible following the storm.
Tropical Weather Update From Disney Cruise Line
September 11, 2017:
Please note the Disney Cruise Line Contact Center is currently closed due to the anticipated weather conditions associated with Hurricane Irma in Central Florida.
Based on the projected path of Hurricane Irma, Disney Cruise Line is making the following adjustments to itineraries:
Disney Dream: The September 11 sailing of the Disney Dream is cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Guests are invited to book a future cruise at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.
Future Bahamian and Eastern Caribbean Sailings: At this time, there are no changes to other sailings on the Disney Dream and Disney Fantasy. However, we continue to closely monitor Hurricane Irma and assess its impact on the ports of call we visit in the Caribbean and Bahamas. Updates regarding any necessary itinerary changes will be posted beginning September 12. While we always strive to deliver magical cruise vacations, nothing is more important to us than providing a safe experience for our guests and crew. We will continue to closely monitor the weather and provide updates as necessary.
Our thoughts and prayers are with each and every family affected by Hurricane Irma and over the last few weeks by Hurricane Harvey. Please know that the safety of the guests as well as the Cast Members and employees is always the number one concern and we are sharing the most current information that we have on park closures and will continue to update.
Please know that park closures are never taken lightly and are done so for the SAFTEY AND WELL BEING of you the guest as well as tens of thousands of employees that help to make magic for the rest of us. Here is what we know as of now:
Hurricane Irma Update for Walt Disney World September 8, 2017
Photo @GREGG NEWTON/AFP/Getty Images
Based on the latest forecasts for Hurricane Irma and keeping safety top of mind, Walt Disney World Resort will be closed Sunday, September 10 and Monday, September 11:
Resort hotels will remain open, though services and amenities will be adjusted. We hope to resume normal operations on Tuesday, September 12. We will provide regular updates to our guests on all operational changes. Please continue to check this page for updates. Walt Disney World Theme Parks, Disney Springs, Water Parks, and ESPN Wide World of Sports Complex are making the following operational changes:
• Disney’s Blizzard Beach: Closed as of Friday, September 8 – Monday, September 11
• Disney’s Typhoon Lagoon: Closing early on Saturday, September 9 at 5 PM – Monday, September 11
• ESPN Wide World of Sports: Closed on Saturday, September 9 – Monday, September 11
• Disney’s Animal Kingdom: Closing early on Saturday, September 9 at 7 PM – Monday, September 11 o Saturday, September 9 Rivers of Light performance is canceled.
• Disney’s Hollywood Studios: Closing early on Saturday, September 9 at 7 PM – Monday, September 11 o Saturday, September 9 Fantasmic! and Star Wars: A Galactic Spectacular performances are canceled.
• Epcot: Closing early on Saturday, September 9 at 9 PM – Monday, September 11 o The Saturday, September 9 Illuminations Reflections of Earth performance is canceled.
• Magic Kingdom: Closing early on Saturday, September 9 at 9 PM – Monday, September 11 o Saturday, September 9 Happily Ever After fireworks performance is canceled.
• Disney Springs: Closing early on Saturday, September 9 at 9 PM – Monday, September 11
CLOSURES, CANCELATIONS & MORE
• Cirque du Soleil, La Nouba 9:00 P.M. Show cancelled on Saturday September 9.
• Disney’s Hilton Head Island Resort will close Saturday, September 9 at 10:00 A.M.
• Disney’s Vero Beach Resort closed as of Friday, September 8 at 2:00 P.M.
• Disney’s Fort Wilderness Resort & Campground and the Treehouse Villas at Disney’s Saratoga Springs Resort & Spa will be closed beginning Saturday, September 9 at 2:00 PM. SPECIAL EVENT UPDATES In anticipation of inclement weather associated with Hurricane Irma, please note the following event cancelations at Walt Disney World Resort.
• Night of Joy at ESPN Wide World of Sports Complex has been canceled on Saturday, September 9, 2017. The performances on Friday, September 8 will take place as planned. o Guests with tickets for Saturday are welcome to attend Friday’s event instead by exchanging their tickets at the ESPN Wide World of Sports Box Office after 4 PM Friday. o Requests for a full refund for either event night will be honored.
• Mickey’s Not-So-Scary Halloween Party has been canceled on Sunday, September 10, 2017. The event will take place as planned on Thursday, September 7. Guests are invited to exchange their Sunday, September 10 event tickets for one of the following options: o Tickets to attend another Mickey’s Not-So-Scary Halloween Party o Tickets to attend an upcoming Mickey’s Very Merry Christmas Party o 1 Day Magic Your Way Tickets with Park Hopper Option, to be used within the next 2 years o Receive a full refund for event tickets To redeem these offers, Guests should call (407) 939-7818 by January 31, 2018 between the hours of 7:00 AM and 11:00 PM., or email us at Ticket.Inquiries@DisneyWorld.com. Please have your tickets available so we may process your request for you as quickly as possible. Guests under 18 years of age must have parent or guardian permission to call. DINING UPDATES Effective immediately we will not be enforcing dine reservation cancelation policies so no need to cancel dine reservations through Monday, September 11.
Pre-paid dining and premium experiences will be automatically canceled and refunded. Please visit Walt Disney World > Frequently Asked Questions > General Questions to view the Hurricane Policy for Walt Disney World Resort. Please note the Disney Reservation Center is currently experiencing heavy call volume. If you need to service a reservation for arrival between now and Sept. 13, 2017, we encourage you to stay on the line. If you need to service a reservation for arrival after Sept. 13, 2017 we recommend using your online booking tool, or call back at a later time.
Hurricane Irma Update for Disney Cruise Line September 8, 2017 – 9:00 a.m. EST
Based on the projected path of Hurricane Irma, Disney Cruise Line is making the following adjustments to itineraries:
Disney Fantasy The September 9 sailing of the Disney Fantasy is cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Travel Agents are invited to book a future cruise for their Clients at a 25 percent discount by calling us at 1-855- 347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.
Disney Dream The September 8 and September 11 sailings of the Disney Dream are cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Travel Agents are invited to book a future cruise for their Clients at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017
Future Bahamian and Eastern Caribbean Sailings At this time, there are no changes to other sailings on the Disney Dream and Disney Fantasy. However, we continue to closely monitor Hurricane Irma and assess its impact on the ports of call we visit in the Caribbean and Bahamas. Updates regarding any necessary itinerary changes will be posted beginning September 12. While we always strive to deliver magical cruise vacations, nothing is more important to us than providing a safe experience for our guests and crew. We will continue to closely monitor the weather and provide updates as necessary.
For the safety of guests and employees, LEGOLAND® Florida Theme Park and Water Park will be closed Saturday, Sept. 9 through Monday, Sept. 11.
LEGOLAND Hotel will remain open to admit arriving guests; LEGOLAND Beach Retreat guests will be relocated to LEGOLAND Hotel. We encourage guests in need of shelter to seek other accommodations as we cannot guarantee resort amenities or access to electricity during severe weather.
For information about Polk County shelters, call th
e Citizens Information Line at (863) 401-2234 or (866) 661-0228, or visit www.polk-county.net. Emergency information also is available at www.facebook.com/polkcountyem andwww.twitter.com/polkemergency.
Guests wishing to reschedule or cancel a LEGOLAND Florida Resort visit can do so without penalties or fees by calling our Customer Service Center at (877) 350-5346. Live chat is available through our website’s Help Center.
This policy applies only to LEGOLAND Florida Theme Park tickets, LEGOLAND Water Park tickets and LEGOLAND Hotel or LEGOLAND Beach Retreat reservations booked directly with LEGOLAND Florida Resort or LEGOLAND Vacations, as well as partner hotel reservations and packages booked through LEGOLAND Vacations, from now through seven days past the announcement of a hurricane warning for Polk County issued by the National Hurricane Center.
If a guest’s travel plans were arranged by third-party suppliers, including travel agents, travel-booking websites, ticket resellers and other businesses independent of LEGOLAND Florida Resort and LEGOLAND Vacations, the guest is responsible for any nonrefundable payments as well as any cancellation or change fees charged by those suppliers.
Likewise, if a guest’s travel plans include products or services provided by third-party suppliers, such as airfare, rental cars or vacation insurance, the guest is responsible for any nonrefundable payments as well as any cancellation or change fees charged by those suppliers.
For up-to-date information about LEGOLAND Florida Resort, visit www.LEGOLAND.com/hurricane
To ensure the safety of their guests, ambassadors and animals during the expected impact from Hurricane Irma, SeaWorld Orlando, Aquatica Orlando, Discovery Cove, Busch Gardens Tampa Bay and Adventure Island will be adjusting schedules as follows:
SeaWorld Orlando and Busch Gardens Tampa Bay are currently planning to close by 5 pm ET on Saturday, Sept. 9, pending further updates as we monitor the storm. Both parks will remain closed on Sunday, Sept. 10 and Monday, Sept. 11. Aquatica Orlando and Adventure Island will be closed on Saturday, Sept. 9, through Monday, Sept. 11. Discovery Cove will be closed on Sunday, Sept. 10 and Monday, Sept. 11. Please check the park hours for the full September schedule.
Sea World has comprehensive weather preparedness plans, and security and zoological staff will remain on property in secure locations as we monitor the storm. They are also providing support and temporary housing for animals from other zoological facilities in coastal areas expected to have greater impact. Guests are encouraged to check our websites and follow our social media channels for more updates.
We will continue to update as information comes in.
NEW UPDATE:
Disney Reservation Center:
With Hurricane Irma approaching the state of Florida and keeping safety top of mind, the Disney Reservation Center will be closed Sunday, Sept. 10 and Monday, Sept. 11, with the plan of resuming operations once the storm has passed. Please note the Disney Reservation Center will operate normal business hours on Saturday, Sept. 9.
